Ship items: After receiving confirmation, securely package the items and ship them to the provided address. Return shipping costs are the customer's responsibility unless the item is faulty.
Refunds
Once the returned item is received and inspected, you'll be notified of approval or rejection. Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
For size or color exchanges (if in stock), follow the return process and indicate your preference for an exchange instead of a refund. We will send the exchange once we receive the original item.
Damaged or Defective Items
If you receive a damaged or defective item, email us immediately at info@valiantactiveclothing.com with your order number and a photo of the damage. We'll process a replacement or refund at no additional cost.
